Client Relations Specialist - Full Time
POSITION SUMMARY
The Client Relations Specialist is the face of Green Apple Strategy for assigned accounts. This
individual leads client relationships, drives strategic marketing plans, and ensures client needs
are heard and understood. With a proactive, forward-thinking mindset, they translate client
goals into actionable strategies and collaborate with the assigned Project Manager and
internal teams to bring those strategies to life. The Client Relations Specialist excels at
building strong relationships, identifying new opportunities, and guiding clients with
confidence toward long-term success.
RESPONSIBILITIES
? Lead as the primary client contact, managing daily communication with professionalism
and empathy.
? Develop and implement strategic marketing plans tailored to each client’s goals.
? Proactively identify opportunities for client growth and increased engagement.
? Own and present strategy in client meetings, providing recommendations and
solutions.
? Partner with the Project Manager assigned to each account to ensure all deliverables
align with strategy and are executed on time and within budget.
? Collaborate with Green Apple’s creative, digital, and content teams, as well as The
Orchard (our freelance network), to deliver campaign briefs and overall strategies.
? Monitor account health (budgets, hours, scope) and communicate progress to
leadership.
? Represent Green Apple in the Nashville community through in-person meetings and
client-facing events.
SUPERVISORY RESPONSIBILITIES
None at this time.
QUALIFICATIONS
Skills
? Strong relationship-building and client management skills.
? Ability to anticipate client needs and proactively offer solutions.
? Excellent verbal and written communication skills.
? Ability to lead strategy while collaborating with a cross-functional team.
? Proficient in a Mac workspace.
? Familiarity with Basecamp 3, Google Workspace, Harvest, and video conferencing
software.
Education and/or Experience
? College degree in marketing, business, communications, or a related field required.
? Minimum of four (4) years of agency experience.
? Minimum of four (4) years of client-facing marketing/communications roles.
? Proven experience in developing and implementing strategic client approaches.
? Knowledge of digital and traditional marketing, including content marketing, PR, events,
and media relations.
WORK ENVIRONMENT
Green Apple Strategy is a hybrid work environment. With an office located in Nashville Yards,
in the Pinnacle Tower (21 Platform Way S, 14th Floor, Nashville, Tennessee), team members
can come together to collaborate in an open-office environment, host brainstorming sessions,
and meet with clients. Team members may also work remotely as much or as little as they
desire, depending on their role. Due to the client-facing nature of this position, the candidate
should be located in the Nashville, Tennessee area, as they will meet with clients in person and
attend in-person events or activities. This position reports to the VP of Strategy & Client
Relations.
COMPENSATION AND BENEFITS
This role is a full-time position with Green Apple. Health benefits are available to full-time
employees through BlueCross BlueShield of Tennessee. Employees receive a portion of their
health benefits covered, with dependent plans available at the cost of the employee.
Discounted dental and vision plans are also available at the cost of the employee. If the
employee declines coverage, a health stipend is not offered.
TO APPLY
To take the next step in the application process, please send your resume, LinkedIn profile, and
examples of work to [email protected] with the subject line: Applying for Client
Relations Specialist position.
